• Windows Updates

    Internet Explorer 11 won’t open on Surface 2 and Surface RT

    If the internet has suddenly stopped working on your Surface 2 or Surface RT it could be because of a buggy Windows Update. KB4516067 has broken Internet Explorer for some Surface users. After installing this update on a Windows 8.1 RT device, Internet Explorer 11 may not open and you may receive the error, “C:\Program Files\Internet Explorer\iexplore.exe: A certificate was…

  • Freeware

    Converting Veeam B&R Paid License to Free

    My Veeam Backup & Replication license is soon to expire. I want to change from the paid version to the free version (Veeam Backup & Replication Community Edition). Veeam B&R CE can protect up to 10 VMs for free. I uninstalled Backup & Replication and installed the latest version. The license has not changed. How do I remove the old…

  • TSF Reviews

    Best Apps for IT Techs

    As an IT Professional, there are a select number of apps that will help you on the job.  1. NordVPN (IOS, Android, Win, MacOS, Other) A very secure VPN App. Number of servers: 5155+ Server locations: 62 Max simultaneous connections: 6 Plans: 36 months $2.99/mth (SAVE 75%) | 12 months $6.99/mth | 1 month $11.95 /mth Pros Military-grade AES-256 encryption…

  • Windows Updates

    A required device isn’t connected or can’t be accessed – July 2019 Update

    Back in March 2019 I had an issue with a required device isn’t connected or can’t be accessed while using MDT/WDS. This was due to a bug in the March cumulative update. The solution was to disable TFTP Variable Window Extension inside the WDS properties. This issue was fixed with the June cumulative update KB4503285 (Server 2012), KB4503276 (Server 2012…

  • Windows Updates

    Bluetooth stopped working in Windows 10?

    Has Bluetooth stopped working for you in Windows 10 since June 11th 2019 ? Microsoft has released a security update which addresses a security vulnerability by intentionally preventing connections from Windows to unsecure Bluetooth devices. Read the Microsoft KB article discussing the Bluetooth issues. The update was released on June 11th 2019. This is a paste from their KB article:…

  • Windows Tips

    YourPhone or YourPhone.exe what is it?

    I was randomly looking through the Windows Task Manager and found “Your Phone”. What is it? Is it spyware or a virus? It’s a Microsoft UWP App that is built into Windows 10. It allows you to transfer texts, calls, emails and pictures from your phone into Windows. Type in “your phone” into the start button to find it. How…

  • Windows Tips

    Notebook battery troubleshooting

    A great little program for troubleshooting notebook batteries is already included in Windows. I will describe the steps to save a battery report and help you troubleshoot your notebook battery. Open command prompt cmd. Windows R and type cmd and enter OR right click on the start button and go to run and type cmd. Type powercfg /batteryreport The file…

  • Office365

    Office 365 Your Cached Credentials have expired

    When opening Office 365 Word documents it is showing this message: Office 365 Sign-In Required We can’t save, or check for, changes because your cached credentials have expired. Please sign-in again. I tried to sign in however it says “Sorry, another account from your organization is already signed in on this computer” Solution: In Word go to File -> Account,…

  • Powershell

    Powershell script to email locked out accounts

    1. Save the following into a file e.g lockedout.ps1 Import-Module ActiveDirectory -ErrorAction SilentlyContinue $Result = Get-ADUser ((Search-ADAccount -LockedOut).SamAccountName) | Select SamAccountName,Surname,GivenName,DistinguishedName | ConvertTo-Html | Out-String If ($Result) { Send-MailMessage -To [email protected] -From [email protected] -Subject "Currently Locked Out Accounts" -Body $Result -BodyAsHtml -SmtpServer mail.somewhere.net.au } 2. Setup up a task schedule to start at 12.00 AM and repeat every 15 minutes for…

  • Windows Updates

    Microsoft OneNote has stopped working

    Are you using OneNote 2016 and can no longer start it? You will see this error message “Microsoft OneNote has stopped working” If this suddenly occurred after May 7th 2019 then it was caused by a recent Windows Update. The update was released on May 7th 2019 and then pulled by Microsoft after discovering it crashed OneNote. This is the…

  • Microsoft KB

    DCOM Event ID 10016

    Are you using Windows 10, Server 2016 or 2019, viewed the event viewer and found DCOM Event ID 10016 with something similar to this error message: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D63B10C5-BB46-4990-A94F-E40B9D520160} and APPID {9CA88EE3-ACB7-47C8-AFC4-AB702511C276} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (using LRPC) running…