Unblock a spam user account in Office 365
I had a client who couldn’t send emails anymore. When he emailed someone he received a bounce back error saying “Your message couldn’t be delivered because you weren’t recognized as a valid sender. The most common reason for this is that your email address is suspected of sending spam and it’s no longer allowed to send email. Contact your email…
Compact list of iPhone Tips and Tricks
A compact list of iPhone Tips and Tricks. This page is constantly updated, come back later for new tricks. Latest Update: 11/Jan/2020 General Tricks: Search: Swipe down from the middle of the screen. Control Center: Swipe down from the top right hand corner. Undo: Shake your phone to undo what you were typing/doing. Announce Calls: If you are working…
How to pair Apple AirPods with Windows 10
Pairing Apple AirPods to an iPhone was so easy. It’s also easy with Windows: Make sure your PC has Bluetooth. If you don’t have Bluetooth version 5 you may run into issues. I’ll discuss this later. If you have a desktop PC without bluetooth you can buy a Bluetooth 5.0 USB adapter (Amazon USA Link). Leave the AirPods in the…
How to set up a VPN in Windows
Using a VPN (Virtual Private Network) in Windows will use a secure “tunnel” connection between your PC and the VPN provider. This secures and encrypts the data which means no one or ISP can see what is happening on your internet connection such as websites visited. VPN’s are commonly used to surf websites in private at home or connect to…
Unifi Switch offering to downgrade it’s firmware?
Today I realised in the Unifi App that my Unifi Switch is offering a downgrade firmware from 4.0.69.10871 to 4.0.66.10832. It usually shows upgrades, not downgrades. What is the reason behind this? After further research I discovered that: "There was a regression in 4.0.67 until 4.0.73 which would block DHCP traffic over the 6th LAG interface. That was fixed in…
Free Parental Control for Families – CleanBrowsing DNS
CleanBrowsing is a DNS-based content filtering service that offers a safe way for kids to browse the web safely. How to set this up: You will need to adjust your DNS address which is provided to your devices usually via DHCP on your router. CleanBrowsing provide install guides on setting this up for free filters and paid filters. Free filters:…
Backup and restore device drivers in Windows
Need to grab the drivers from one PC to use on another? Here is an easy way to backup all of your windows drivers using Microsoft’s DISM utility: Search for cmd (Command Prompt), right click on it and run it as an administrator. Create a folder to save your drivers to such as c:\drivers Type in: dism /export-driver /destination:C:\drivers To…
Outlook 2010 SMTP port 465 and 587 do not work
A client was using Outlook 2010 on Windows 7 (I know, support ends Jan 14, 2020) and could not setup email SMTP settings with port 465 (SSL) or 587 (TLS). The error was “none of the authentication methods supported by this client are supported by your server” The clients email was hosted with cPanel. It is recommended not to adjust…
How to add and remove a printer via Powershell in Windows
Click on the Start button and type powershell. Right click on powershell and click run as administrator. To Add a printer (Local) Type Add-Printer -Name “PrinterName” -DriverName “HP LaserJet 2300” -Port USB001 To Add a printer (Network) Type Add-Printer -ConnectionName \\printServer\printerName To Remove a printer Type Remove-Printer -Name “PrinterName” To List printers Type Get-Printer | Format-List NameThis Powershell command is…
Outlook on Office 365 Need password login prompt disappears
Today I had an issue with a user using Outlook on Office 365 where Outlook says “Need password” on the bottom right hand corner however when you click it the login prompt does not appear. I tried closing Outlook and re-opening to find the username/password box flashes and disappears quickly. Solution 1: Open Start button -> Settings -> Accounts ->…
Internet Explorer 11 won’t open on Surface 2 and Surface RT
If the internet has suddenly stopped working on your Surface 2 or Surface RT it could be because of a buggy Windows Update. KB4516067 has broken Internet Explorer for some Surface users. After installing this update on a Windows 8.1 RT device, Internet Explorer 11 may not open and you may receive the error, “C:\Program Files\Internet Explorer\iexplore.exe: A certificate was…
Microsoft Store – Check your connection
On some Windows notebooks at work I discovered the Microsoft Store was not working. It was showing this error: Check your connection Solution: Make sure TLS 1.2 is turned on. Click on Start -> Type internet options Click on the Advanced Tab. Scroll down to the bottom and tick Use TLS 1.2 Did this help you? Please leave a comment…