• Microsoft KB,  Windows Updates

    kb2967012 – A Windows 8.1-based or Windows Server 2012 R2-based computer does not restart after update rollup 2919355 is installed

    Here is more info re server 2012 R2 stuck in a restart loop after installing Update Rollup 2919355 (April 2014) As quoted from MS “After you install Update Rollup 2919355 (April 2014) for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2, or after you install any of these systems from media that includes this update rollup, you cannot restart the computer because the computer experiences a restart loop. Update Rollup 2919355 may have been installed automatically through Windows Update (WU) or through Windows Server Update Services (WSUS) in your environment. Computers that start from certain Serial Attached SCSI (SAS) storage controllers are affected by this problem. This includes,…

  • Microsoft KB,  Windows Updates

    kb2961042 – Printer server goes offline when you wake up the computer at another network location

    Microsoft has released a fix for Win RT 8.1, Win 8.1 and Win Server 2012 R2 to fix printers from going offline. As quoted from the MS website: “Consider the following scenario: •You have a computer that is running Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2. •You connect to a printer server that is shared on a Windows Server. •You put the computer into a sleep mode and move it to another network location. •You wake up the computer and try to print by using the shared printer. In the scenario, the printer server goes offline in the client spooler even though it is actually reachable. “

  • Microsoft KB,  MS Server,  Windows Updates

    21 issues with KB2919355

    KB2919355 – Windows RT 8.1, Win 8.1 and Server 2012 R2 Update April 2014 There are 21 issues being tracked with this MS update. As quoted from the MS website “Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update is a cumulative update that includes all previous released security updates and nonsecurity updates. In addition to previous updates, it includes improvements such as improved Internet Explorer 11 compatibility for enterprise applications, usability improvements, extended mobile device management and improved hardware support. Important All future security and nonsecurity updates for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 require this update to be installed. We recommend that…

  • TSF Knowledge Base,  Windows Tips

    Missing CD/DVD Drive in Windows 8

    I recently discovered a problem since installing Windows 8, my CD/DVD drive was missing. Solution: Method 1: a) Right click on the Left Bottom Corner (Start Menu). b) Run Command Prompt as an Administrator. c) Type cmd in Windows 8 Metro UI and press cltr+shift+enter. d) Type following and press enter reg.exe add “HKLM\System\CurrentControlSet\Services\atapi\Controller0” /f /v EnumDevice1 /t REG_DWORD /d 0x00000001 e) Reboot the system. f) Verify if the problem has been resolved. Method 2: a) Press “Windows Key + R”, type Control Panel. b) Then type “Troubleshooter” in the Search box and hit enter. c) Select “Hardware and Sound” from the Troubleshooter Window. d) Select “Hardware and Devices”. Method…

  • Apple,  TSF Knowledge Base

    Unable to delete emails on iPhone/iPad and imap setting

    Problem: You have setup imap email on your iPhone/iPad and cannot delete emails. You see the error “Unable to move message – The message could not be moved to the mailbox Trash”. Fix: – Go into settings -> Mail, contacts, calendar – Go into your email account – Scroll down to the bottom and click advanced – Tap on IMAP Path Prefix – Enter INBOX in capitals. – Click on accounts on the top left and also click done and then done again. (If this step is not done it will not work) Did this help you? I had a client the other day which this fixed her issue.