• Windows Tips

    YourPhone or YourPhone.exe what is it?

    I was randomly looking through the Windows Task Manager and found “Your Phone”. What is it? Is it spyware or a virus? It’s a Microsoft UWP App that is built into Windows 10. It allows you to transfer texts, calls, emails and pictures from your phone into Windows. Type in “your phone” into the start button to find it. How can I disable the “Your Phone” app? Type “background apps” into the windows start button Scroll down to Your Phone and turn if off How can I remove it? Right click on the start button and open Windows PowerShell (Admin) Type in the following: Get-AppxPackage Microsoft.YourPhone -AllUsers | Remove-AppxPackage Final…

  • Windows Tips

    Notebook battery troubleshooting

    A great little program for troubleshooting notebook batteries is already included in Windows. I will describe the steps to save a battery report and help you troubleshoot your notebook battery. Open command prompt cmd. Windows R and type cmd and enter OR right click on the start button and go to run and type cmd. Type powercfg /batteryreport The file will be saved, take note where the file has been saved. Open the html file by navigating to it The battery report will give you this info: Recent usage information e.g notebook charge times over the last 3 days. Notebook start, suspended times and capacity over time. Battery details such…

  • Windows Tips

    How to set printing preferences via command line in Windows

    1. Open command prompt “cmd” 2. Type RUNDLL32 PRINTUI.DLL,PrintUIEntry /e /n “\\server\printername” The /e opens the printer preferences /n is the name of the printer More info can be found here from Microsoft. When installing a new printer driver sometimes it does not appear in the control panel -> Devices and Printers. If you have the issue where your new printer is not appearing in Control Panel – “Devices and Printers”. This article has the fix. Would you like to know how to set the default printer via command line in Windows? Read this article.   Did our article help you? Here are some ways you can help us. 1.…

  • Windows Tips

    Speed up a printer install “device setup in progress” in Windows 10

    When installing a new printer at work, I have had issues with the new printer not appearing in Control Panel – “Devices and Printers”. If the PC is behind a proxy server (Common in business/corp/edu) and does not have direct web access then it can take a few minutes or a reboot for the printer to appear. I discovered Windows is trying to download the correct icon for the particular printer. If you change a registry setting it will prevent doing an icon lookup and the printer will appear instantly. Please note this fix will not help in home printer scenarios as the PC is not behind a proxy server.…

  • Microsoft KB,  Windows Tips

    RSAT Win 10 1511 Issue

    If you are like me and are using Win 10 1511 and have installed RSAT you will notice the tab’s inside ADUC are missing. This is due to a bug with RSAT version v1.2 published 12/10/2016. Solution: Upgrade to a higher build of Win 10 e.g 1607 Anniversary edition. You may be able to try and find an earlier version of RSAT, this may work also. If you find a link to the older version please let me know and I’ll post it here. Did our article help you? Here are some ways you can help us. 1. Have a look at our IT Tech Tool Kit List, need ideas…

  • Windows Tips

    Windows 10 default printer trouble

    I had a client ask me why their default printer keeps changing. I discovered a new feature of Windows 10 automatically sets the default printer to the last user printer. To fix this: Click on the start button and type in “Printers & Scanners” Click on Printers and Scanners Turn off the setting “Let Windows manage my default printer” Did our article help you? Here are some ways you can help us. 1. Have a look at our IT Tech Tool Kit List, need ideas on what to buy? I have listed my top 29 tools here. 2. Consider donating to go towards our website hosting costs. Thank you! PayPal…

  • Antivirus,  Windows Tips

    Uninstall QuickTime for Windows Now

    Trend Micro are recommending everyone to uninstall Quicktime for Windows – See here Apple are deprecating Quicktime for MS Windows. They are no longer issuing security updates for the product. There has also been two critical vulnerabilities released affecting Quicktime for Windows. Did our article help you? Here are some ways you can help us. 1. Have a look at our IT Tech Tool Kit List, need ideas on what to buy? I have listed my top 29 tools here. 2. Consider donating to go towards our website hosting costs. Thank you! PayPal Donation options Option 1 $5.00 AUD Option 2 $10.00 AUD Option 3 $15.00 AUD Option 4 $20.00…

  • Microsoft KB,  Windows Tips

    Win 10 Upgrade & Wifi issue

    Upgraded to Windows 10 from Windows 8 and the Wifi does not work. This could be due to having VPN software loaded in Windows 8 which causes issues with Windows 10. Have a read here. Did our article help you? Here are some ways you can help us. 1. Have a look at our IT Tech Tool Kit List, need ideas on what to buy? I have listed my top 29 tools here. 2. Consider donating to go towards our website hosting costs. Thank you! PayPal Donation options Option 1 $5.00 AUD Option 2 $10.00 AUD Option 3 $15.00 AUD Option 4 $20.00 AUD

  • Windows Tips

    IE6 to IE11 VMs

    Did you know it’s possible to download VMs to use IE6 to IE11 from OS’s such as Win XP, Win7 and Win8. There is a 90 day usage limit from when you start using the VM. It’s 30 days with two 30 day rearms. If for some reason you need to use these VMs for testing, it will work great and it’s free. http://dev.modern.ie/tools/vms/windows/ Did our article help you? Here are some ways you can help us. 1. Have a look at our IT Tech Tool Kit List, need ideas on what to buy? I have listed my top 29 tools here. 2. Consider donating to go towards our website…

  • Windows Tips

    How to delete folders recurisvely with long names

    Do you have an issue where there are hundred/thousands of folders inside more folders which you are unable to delete due to the filenames being too long. Solution: robocopy c:\purge d:\deleteme /purge Where “d:\deleteme” is the infinite loop path you wish to delete Make sure to create a blank folder named “purge” in c:\ as mentioned above.   Did our article help you? Here are some ways you can help us. 1. Have a look at our IT Tech Tool Kit List, need ideas on what to buy? I have listed my top 29 tools here. 2. Consider donating to go towards our website hosting costs. Thank you! PayPal Donation…

  • TSF Knowledge Base,  Windows Tips

    Missing CD/DVD Drive in Windows 8

    I recently discovered a problem since installing Windows 8, my CD/DVD drive was missing. Solution: Method 1: a) Right click on the Left Bottom Corner (Start Menu). b) Run Command Prompt as an Administrator. c) Type cmd in Windows 8 Metro UI and press cltr+shift+enter. d) Type following and press enter reg.exe add “HKLM\System\CurrentControlSet\Services\atapi\Controller0” /f /v EnumDevice1 /t REG_DWORD /d 0x00000001 e) Reboot the system. f) Verify if the problem has been resolved. Method 2: a) Press “Windows Key + R”, type Control Panel. b) Then type “Troubleshooter” in the Search box and hit enter. c) Select “Hardware and Sound” from the Troubleshooter Window. d) Select “Hardware and Devices”. Method…

  • Windows Tips

    Can’t find Manage Wireless Networks in Win 8?

    In Win 7 you could click on “Manage Wireless Networks” to add/edit/delete wireless network profiles, however in Win 8 it has disappeared. Let’s hope MS fix this in Win 8.1 SP1 ? Solution: Open a run box window (or press win+R) then type cmd to open Windows 8 CLI. To see stored wireless profiles, type: netsh wlan show profiles This will show a list of saved profiles of your connected WLAN devices. Then you’ll need to write/save/memorize the profile name that you want to change. To see the stored key (WPA/WEP/etc) of a specific profile: netsh wlan show profiles name=[profile name] key=clear You’ll find the key content under security settings.…