• Windows Tips

    Outlook 2010 SMTP port 465 and 587 do not work

    A client was using Outlook 2010 on Windows 7 (I know, support ends Jan 14, 2020) and could not setup email SMTP settings with port 465 (SSL) or 587 (TLS). The error was “none of the authentication methods supported by this client are supported by your server” The clients email was hosted with cPanel. It is recommended not to adjust the cpanel SMTP settings to less secure for this to work. Solution: Configure Windows 7 to use TLS version 1.2 Install KB3140245 from Microsoft Update Catalog. Right click on the Start button and go to Run (Or Press Windows Key + R). Type regedit.exe Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings Select the…

  • Windows Tips

    How to remove a printer via Powershell in Windows

    1. Click on the Start button and type powershell. Right click on powershell and click run as administrator. 2. Type Remove-Printer -Name “PrinterName” 3. If you need to view a list of printers type Get-Printer | Format-List Name This Powershell command is extremely helpful in situations where you can’t delete the printer via normal methods. Extra Info: I have written a couple of articles which explain how to: Set printing preferences via command line in Windows Set the default printer via command line in Windows Speed up a printer install “device setup in progress” in Windows 10

  • Windows Tips

    Microsoft Store – Check your connection

    On some Windows notebooks at work I discovered the Microsoft Store was not working. It was showing this error: Check your connection Solution: Make sure TLS 1.2 is turned on. Click on Start -> Type internet options Click on the Advanced Tab. Scroll down to the bottom and tick Use TLS 1.2 Did this help you? Please leave a comment below. Thanks.

  • Windows Tips

    YourPhone or YourPhone.exe what is it?

    I was randomly looking through the Windows Task Manager and found “Your Phone”. What is it? Is it spyware or a virus? It’s a Microsoft UWP App that is built into Windows 10. It allows you to transfer texts, calls, emails and pictures from your phone into Windows. Type in “your phone” into the start button to find it. How can I disable the “Your Phone” app? Type “background apps” into the windows start button Scroll down to Your Phone and turn if off How can I remove it? Right click on the start button and open Windows PowerShell (Admin) Type in the following: Get-AppxPackage Microsoft.YourPhone -AllUsers | Remove-AppxPackage Final…

  • Windows Tips

    Notebook battery troubleshooting

    A great little program for troubleshooting notebook batteries is already included in Windows. I will describe the steps to save a battery report and help you troubleshoot your notebook battery. Open command prompt cmd. Windows R and type cmd and enter OR right click on the start button and go to run and type cmd. Type powercfg /batteryreport The file will be saved, take note where the file has been saved. Open the html file by navigating to it The battery report will give you this info: Recent usage information e.g notebook charge times over the last 3 days. Notebook start, suspended times and capacity over time. Battery details such…

  • Windows Tips

    How to set printing preferences via command line in Windows

    1. Open command prompt “cmd” 2. Type RUNDLL32 PRINTUI.DLL,PrintUIEntry /e /n “\\server\printername” The /e opens the printer preferences /n is the name of the printer More info can be found here from Microsoft. Extra Info: I have written a couple of articles which explain how to: How to set the default printer via command line in Windows Speed up a printer install “device setup in progress” in Windows 10 How to remove a printer via Powershell in Windows

  • Windows Tips

    How to set the default printer via command line in Windows

    1. Open command prompt “cmd” 2. Type RUNDLL32 PRINTUI.DLL,PrintUIEntry /y /n “HP Officejet Pro 8610” The /y sets the printer as default /n is the name of the printer This is just one of those tips I keep coming back to and forgetting the command line switches. It works on Win 7,8 and 10. I experienced a problem where the printers are installed however they are not listed under “devices and printers”. More info can be found here from Microsoft. Extra Info: I have written a couple of articles which explain how to: How to set printing preferences via command line in Windows Speed up a printer install “device setup…

  • Windows Tips

    Speed up a printer install “device setup in progress” in Windows 10

    When installing a new printer at work, I have had issues with the new printer not appearing in Control Panel – “Devices and Printers”. If the PC is behind a proxy server (Common in business/corp/edu) and does not have direct web access then it can take a few minutes or a reboot for the printer to appear. I discovered Windows is trying to download the correct icon for the particular printer. If you change a registry setting it will prevent doing an icon lookup to the MS metadata server and the printer will appear instantly. Please note this fix may not help in home printer scenarios as the PC is…

  • Microsoft KB,  Windows Tips

    RSAT Win 10 1511 Issue

    If you are like me and are using Win 10 1511 and have installed RSAT you will notice the tab’s inside ADUC are missing. This is due to a bug with RSAT version v1.2 published 12/10/2016. Solution: Upgrade to a higher build of Win 10 e.g 1607 Anniversary edition. You may be able to try and find an earlier version of RSAT, this may work also. If you find a link to the older version please let me know and I’ll post it here.

  • Windows Tips

    Windows 10 default printer trouble

    I had a client ask me why their default printer keeps changing. I discovered a new feature in Windows 10 automatically sets the default printer to the last used printer. Solution: Click on the start button and type in “Printers & Scanners” Click on Printers and Scanners Turn off the setting “Let Windows manage my default printer”