Battery report

Today I learnt you can use the following command to create a battery report.

powercfg /batteryreport

What’s included in the battery report?

  • It provides recent usage information e.g when the notebook was charged and the power states over the last 3 days. When your notebook started, when it was suspended and the battery capacity over time.
  • Battery details such as brand, design capacity, full charge capacity and cycle count.
  • Battery usage graph showing how the battery drained over time.
  • Battery life estimate stats.

RSAT Win 10 1511 Issue

If you are like me and are using Win 10 1511 and have installed RSAT you will notice the tab’s inside ADUC are missing.

This is due to a bug with RSAT version v1.2 published 12/10/2016.

Solution: Upgrade to a higher build of Win 10 e.g 1607 Anniversary edition. You may be able to try and find an earlier version of RSAT, this may work also. If you find a link to the older version please let me know and I’ll post it here.

WSUS Offline Update

What is WSUS Offline Update you ask?

WSUS Offline Update allows you to update any computer or server without needing an internet connection. Run the updategenerator.exe to download the updates and then run updateinstaller.exe on the pc/server you want to update.

This would be very handy if you do alot of onsite work and the person/business doesn’t have a WSUS server, or no internet connection or slow internet.

Win 10 update broke DHCP / getting an IP address

Last week Microsoft quietly fixed a Windows update it recently released which prevents users from getting an IP and connecting to the Internet.

People are pointing the issue to update KB3201845 released on Dec 9 2016, which appears to break DHCP. This prevents Win 10 from automatically getting an IP address from the network.

KB4004227 has been released to resolve this issue.

“Note: This issue is limited to PCs running Windows 10 version 1607 that have not been restarted recently, and with network adapters unexpectedly showing an IP address in the 169.x.x.x range. “

More info on MS forums.

Visio available for the web and iPad

Visio Viewer for iPad and Visio Online Preview has been released.

This will allow users to share and access diagrams from a web browser or iPad (iPhone app is coming soon).

It looks like you will be able to add realtime data into the online visio, allowing you to have a realtime map of your diagrams/networks.

You will need access to a Microsoft account or home/school Office 365 subscription.

For more details see the Microsoft link here.

Adobe DC black streaks / lines

A client had an issue with black streak / lines printing down the page when printing PDFs with Adobe Reader DC. We replaced the printer and it’s still occurring.

I found this article which appears to fix the problem. This is occuring after upgrading to Windows 10 anniversary update.


“The problem is fixed in the November 03, 2016 patch release of Acrobat DC and Reader DC. This update is automatically applied to all existing installations of Acrobat DC and Reader DC. You can also open Acrobat or Reader DC and go to Help > Check for updates to make sure you are on the latest patch.”

If this doesn’t help fix the issue also try this:

“After you hit Print, go to Properties, then Advanced.  (Be sure and not use the Advanced Tab from the Print Screen.)  Under Printer Features, Turn OFF Print in Grayscale.

Click OK twice.  Now use the Advanced Tab, Under Color Management I chose to Let printer choose colors.” down

Looks like are down.

Service Status

Sunday 12/11/2016 at 1PM PT we experienced a database failure that cascaded through all of our redundant systems.
At 2PM PT we started the process of restoring data from systems backup. Unfortunately due to the size of the database
the restore process is taking much longer than anticipated. Once the database restore process is complete, systems
operations will be returned to normal.

Drag and drop not working in Outlook 2016 Windows 10 Anniversary issue

I experienced an issue with a client’s computer. He lost the ability to drag and drop emails into folders in Outlook 2016, running Windows 10. This only occurs after the Windows 10 Anniversary update has been installed.

I tried to uninstall the Anniversary update, unfortunately this was not possible as 10 days after already passed. If you want to try this type recovery into the start menu.

I discovered this to be an authentication issue. Once the outlook password prompt appears and you enter the password the issue occurs. If you are able to close Outlook and re-open it without the auth box appearing the issue disappears.

THE WORKAROUND for me was to click save on the password box. Once the credential was saved the password box did not appear and the issue disappeared. This works for Outlook 2013 / 2016.

Apparently Microsoft are working on a solution.

UPDATE Dec 2016 – MS have a solution. It has been fixed with a Windows Update released on Dec 13 2016 – KB3206632

(This is still the case – see the website mentions it was last updated in September. It is now the 17th of Oct and the issue hasn’t been fixed yet!)

I hope this helps everyone else with this issue. Please let me know by commenting if this has helped you.