When installing a new printer at work, I have had issues with the new printer not appearing in Control Panel – “Devices and Printers”.
If the PC is behind a proxy server (Common in business/corp/edu) and does not have direct web access then it can take a few minutes or a reboot for the printer to appear.
I discovered Windows is trying to download the correct icon for the particular printer.
If you change a registry setting it will prevent doing an icon lookup to the MS metadata server and the printer will appear instantly.
Please note this fix may not help in home printer scenarios as the PC is not behind a proxy server.
- Use regedit.exe to edit the registry
- Find HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Device Metadata
- Edit the key named PreventDeviceMetadataFromNetwork
- Change the value from 0 to 1
- A restart may be required
An alternate solution (If you don’t want to touch the registry):
- Right click on the start button and click on run (or Windows Key + R). Type in Rundll32.exe %SystemRoot%\System32\newdev.dll,DeviceInternetSettingUi
This registry entry: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Device Metadata\DeviceMetaDataServiceURL Has a value of: http://go.microsoft.com/fwlink/?LinkID=252669&clcid=0x409 The MS URL (above) redirects to: https://devicemetadataservice.trafficmanager.net/dms/metadata.svc
September 2019 Update:
This page has been receiving a lot of hits since Fri 13th Sept 2019 and this possibly could be due to the Microsoft metadata server not working.
In this case the fix will help everyone with adding new printer issues and not just those users who use a proxy server at work.
18/Sept/2019 – It appears MS have fixed the metadata server and I hear reports installing printers is not causing the “device setup in progress” issue.
I have written a couple of articles which explain how to:
Please comment below or post at the TSF FORUMS if this solution has helped you or not?
Please provide some info on your initial problem, environment (work/home/school) and how you fixed it (or still need help). Thanks.
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