Windows Updates

Internet Explorer 11 won’t open on Surface 2 and Surface RT

If the internet has suddenly stopped working on your Surface 2 or Surface RT it could be because of a buggy Windows Update.

KB4516067 has broken Internet Explorer for some Surface users.

After installing this update on a Windows 8.1 RT device, Internet Explorer 11 may not open and you may receive the error, “C:\Program Files\Internet Explorer\iexplore.exe: A certificate was explicitly revoked by its issuer.”


  • Uninstall the monthly rollup KB4516067 from September 10th 2019
  1. Open Start.
  2. Select Control Panel and navigate to Programs > View installed updates.
  3. In the search box in the upper-right corner, enter KB4516067.
  4. Select “Update for Microsoft Windows (kb4516067)” and click on Uninstall.

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